Quote:
Originally Posted by nuclearcat  U are wrong. Seems u got used to "legacy" ISP's.
Support too busy to talk online, they are working on rebuilding support system to new realities, answering calls and organising information to give in short form for system administrators.
Thats true. But more correct "restoring capacity".
We didnt switch providers for 2 years, till new minister didn't start his "fights".
Servers is fine.
We know that. We, and i'm especially paying by my health fixing all that **** at night. Thanks to sweet government , which do things and dont give a **** how it hurt people.
Who is competent? We need to kiss knees and cry on your shoulder? Or give you million dollar damages (while we are loosing also money, and not because our own fault) We are doing our best to restore service. What you want to happen?
People have their own brain, and most of them not panicking. |
u assume i'm panicking while i'm rightfully ticked off.
as to who has a brain, well the service of visp speaks for itself in the brainy department.
visp has had her service broke down before this is not the first time although u clarified the reasons it happened on such a scale now.
but don't tell me that the service of visp now is like it was 1 year ago.
before this incident visp constantly started to lag and disconnect.
and don't tell me about ppl having brains not to panic when ur service FAILS on us if we are dependant on it, and not the first time too.
and in the meanwhile, u come here and post that 'ya we are upgrading' while in fact u are just scrambling for a new solution.
in the end, dont tell me about ur health, u are the provider and we are the customers, i'm paying u for ur service so bala terbi7 jmileh especially when u keep ur customers in the dark and are 'too busy' to answer them.
ma3leshi, but only in lebanon can a company deteriorate its service over a year then at one point lose its service completely to then come and tell a customer that paid his bill at the first of the month 'oh sorry for not providing internet from since the month started, oh what, do u want us to sarcastically pay u a billion dollar in compensation!?"
dude get a grip. ppl are not panicking but ppl are loosing their money, which i remind u u need from me the customer and not the other way around.,
so if i can afford to be less than tactful somethings since i am lacking a service i paid for, u cannot be on the other hand less tactful if u'r an employee.
or is that teo bs demeanour spreading out to all visp employees these times ?
again habbibi, i did not find my money on a tree, if u lost the ability to provide the service we paid for the only thing u CAN DO is apologize (even if the government or jesus christ were originally responsible for it) and propose compensations.
the last freaking thing u can do is come here and tell us that ppl with brains are not panicking.
ah yeah, mazbout, all the work emails that got disrupted since saturday when ur service broke really did NOT AFFECT my work, so i'm sorry guys for bringing this up to .
u guys are perfectly compentent when it comes not not taking responsibility for ur broken service.
put a freaking poll here dear visp employee and ask visp customers if they think that visp service has declined to a joke from what it was 1 year ago.
yalla, let put a poll so that i don't hurt ur feelings as an employee while my money investment seems like the last of ur concern.
we lebanese are used to this cr*p, i pay u for ur service, which u barely deliver, then u have the impudence to tell me that ppl with brains don't panic instead of visp apologizing. very professional walla.
yalla keep it up, dont tell me u are working to fix this, even a monkey would know that it's his work to not sleep until his company resumes services.
u are not the only working and u need our money not vice versa.
now, let's all go blame the stupid government for disrupting the workflow of a stupid company that is smart enough to blame it on the clients.
yalla, lets all do that.
ur service sucks amigo and don't u dare to blame it on the customers my friend.
so again, i do mean it with all my heart when i give u this negative review :
PPL STAY AWAY FROM VISP, unless u want a broken internet service and unless u want to get reprimanded too when their internet fails u as usual.
9th April 2009
