Post service in Lebanon

[CarlosSantana]

I am extremely disappointed about the post service in Lebanon. This is the 3rd time I send a package to my family in Beirut but it never arrives.
The last package contain relatively expensive clothes. I sent it during the 1st week in June and wrote phone number(s) on the package in addition to the address.

One could say why you did not send it recommended (Madmon), Well I did that before but it never arrive either. The post authorities in Norway payed me that time compensation (symbolic amount that covered the expenses of the "recommended" fees and they said that the post in Lebanon is unreliable).

The issue is not the compensation, but rather the reputation of Lebanon. I am not sure if it the post authorities or the customs (Gamarek) that are corrupt and they have unfaithful employees that steel the post packages.

For those of you who are living abroad, have you experienced similar issues?
What (and how) can we do about it? We must fight against corruption. FPM politics is to fight corruption but I think that the root of corruption is VERY DEEP inside the Lebanese mentality and this fight will be very hard to win.......but we should never give up.

[opium]

Why don't you try international express services,like DHL Aramex TNT Skynet UPS or Fed Ex.The cost will be higher but u will guarantee a door to door delivery.
Since you live in Norway I advise you TNT,they are number one in europe and they have the orange color :P

[CarlosSantana]

Originally Posted by opium

Why don't you try international express services

Well, this is a good question Opium, I was expecting the post to arrive and to be honest, it did not cross my mind to use alternative method such as international express services. I am used to the post system in Norway and "as stupid as I am I" thought that the 2 earlier lost packages are "exceptional case".

From now on, I guess I have no chance other than to use the international express services, but it is a shame that we can not rely on the Lebanese post system

[NEVER_BACK_DOWN]

Originally Posted by CarlosSantana

I am extremely disappointed about the post service in Lebanon. This is the 3rd time I send a package to my family in Beirut but it never arrives.
The last package contain relatively expensive clothes. I sent it during the 1st week in June and wrote phone number(s) on the package in addition to the address.

One could say why you did not send it recommended (Madmon), Well I did that before but it never arrive either. The post authorities in Norway payed me that time compensation (symbolic amount that covered the expenses of the "recommended" fees and they said that the post in Lebanon is unreliable).

The issue is not the compensation, but rather the reputation of Lebanon. I am not sure if it the post authorities or the customs (Gamarek) that are corrupt and they have unfaithful employees that steel the post packages.

For those of you who are living abroad, have you experienced similar issues?
What (and how) can we do about it? We must fight against corruption. FPM politics is to fight corruption but I think that the root of corruption is VERY DEEP inside the Lebanese mentality and this fight will be very hard to win.......but we should never give up.

Welcome to the club
I send my parents regular mail 3 times and la hayata li man tounadi
Now i'm using UPS or Fedex

[Hye4Lebanon]

Interestingly enough,

Been sending packages monthly to Beirut post office and they arrive 7 days later intact.

Been very happy with the service.

Anything out of the ordinary you have in your boxes?

[fado]

Well i have recieved boxes from Lebanon to Sweden but i once sent a cd and a mail from Sweden to Lebanon but they never came forth, it was a long time ago so i dont remember what i used

[CarlosSantana]

Originally Posted by Hye4Lebanon

Anything out of the ordinary you have in your boxes?

No not really, the package contained one woman dress ( a bit expensive) for an adult lady and couple of pullovers for a young lady.

They was sent as a gifts to the wife of my brother and her 25 years old daughter. The dress (fistan) was very nice and special, I showed it to her on the web conference camera and she loved it. She wanted to wear it in a wedding

BTW, the wedding was last weekend

[opium]

Originally Posted by CarlosSantana

No not really, the package contained one woman dress ( a bit expensive) for an adult lady and couple of pullovers for a young lady.

They was sent as a gifts to the wife of my brother and her 25 years old daughter. The dress (fistan) was very nice and special, I showed it to her on the web conference camera and she loved it. She wanted to wear it in a wedding

BTW, the wedding was last weekend

Dude maybe your shipment was split to delivery order at the airport and need a transitaire in able to clear it.Did you contact Liban post?

[Boliath]

Originally Posted by CarlosSantana

I am extremely disappointed about the post service in Lebanon. This is the 3rd time I send a package to my family in Beirut but it never arrives.
The last package contain relatively expensive clothes. I sent it during the 1st week in June and wrote phone number(s) on the package in addition to the address.

One could say why you did not send it recommended (Madmon), Well I did that before but it never arrive either. The post authorities in Norway payed me that time compensation (symbolic amount that covered the expenses of the "recommended" fees and they said that the post in Lebanon is unreliable).

The issue is not the compensation, but rather the reputation of Lebanon. I am not sure if it the post authorities or the customs (Gamarek) that are corrupt and they have unfaithful employees that steel the post packages.

For those of you who are living abroad, have you experienced similar issues?
What (and how) can we do about it? We must fight against corruption. FPM politics is to fight corruption but I think that the root of corruption is VERY DEEP inside the Lebanese mentality and this fight will be very hard to win.......but we should never give up.

Mate, your family should ask the customs. If you put an amount larger than 100$, the customs might seize the package, wait for your family to come and pay some ******** fees to recover the package (fees like TVA and some other ****). I've had a similar experience (for packages sent from Norway where I live and from the USA).

The story is that, theoretically, when the customs seize your package, they send your family a letter to ask them to pick it up. But sometimes they "forget" to send the letters, so you should let your family check with them (probably at the airport I dont remember exactly).

[CarlosSantana]

Originally Posted by Boliath

The story is that, theoretically, when the customs seize your package, they send your family a letter to ask them to pick it up. But sometimes they "forget" to send the letters, so you should let your family check with them (probably at the airport I dont remember exactly).

I guess you are right with your explanation. The strange is that I wrote the phone number(s) on the package /both fixed and mobile/.

I contacted my family and asked them to check at the airport. Hopefully they can find it.

It is worth to mention that the package was sent as a normal post, i.e. in a normal big envelop (like envelops normally used to send/receive books).

Boliath: Nice to see that you live in Norway
Bor du i Oslo? Jeg bor i Grimstad på sørlandet. Takk for ditt svar og ha en god dag.